Buckhead Medicine offers ‘Telemedicine’, or remote healthcare, which is also known as “e-health” or better known as “tele-health”. These types of virtual visits give our team of doctors the opportunity to see patients via telecommunications in order to evaluate, diagnose, and in most cases even treat patients in a secure and HIPPA compliant manner. As with our in-patient visits, our staff is fully trained at giving exceptional care, even from afar! We pride ourselves with our prompt responses and ease of access with our telecommunications makes getting to your “virtual appointment” a breeze. 

Here’s how it works:

  • Fill out patient paperwork via the secure portal – Yes, a virtual appointment still requires you to fill out paperwork prior to your appointment. You can do it on your own time at the comfort of your own home!
  • Sign using your electronic signature –  If you don’t have a touchscreen, you can use your computer mouse to sign the virtual document and show your consent to our telemedicine services.
  • Both parties require devices that have audio and video capabilities – Having a secure video and audio connection is required by law, and it helps to solidify that our providers are treating the right patient.
  • Follow the instructions laid out by your provider – Not tech savvy? Simply follow the mapped-out instructions before, during, and after your visit. Our services are straightforward and you can watch our videos to help you sign in.

Virtual Healthcare in Atlanta, Georgia

Buckhead Medicine is equipped to treat all urgent, non-life-threatening medical needs, and while some may be handled through a virtual visit, several treatments require an in-person visit.

 

Telemedicine FAQs

QHow is a telehealth visit different from a regular in-clinic visit?

The use of technology is what differentiates telemedicine or telehealth from other forms of healthcare. A telehealth visit at Buckhead Medicine Atlanta, is done by chatting face-to-face with a healthcare provider through video technology (either through your tablet, computer or smartphone). Patients can communicate with a healthcare provider through patient portals, via virtual check-ins (5-10 minute phone conversations), by transmitting data from an in-home blood pressure machine or blood glucose monitor, by forwarding medical records and videos by email, etc.

QWhy should I use telemedicine?

Today, during the times of COVID-19, it may not always be possible for patients to get immediate healthcare, especially for problems that don’t require urgent care. It may also not be possible for home-bound patients to visit the hospital frequently. Telemedicine gives patients the opportunity to get timely healthcare in a convenient location. There is less waiting, no travel time, and no need for time away from work or other priorities. Receiving a medical diagnosis or treatment from the comfort of home puts patients at ease. Telemedicine is just another option for receiving care from a provider. For example through video ‘chat’ for evaluation of a sick patient, or by taking a picture of a skin issue and sending it to a skin specialist for assessment.

QDo I have to meet with my doctor in-person before a visit can be conducted via video?

This is required on a case-to-case basis. It is not necessary for the doctor/patient relationship to be established in-person, unless required by the doctor, depending on the illness.

 

QIs telemedicine technology difficult to use?

No. In general, telemedicine is designed to be as easy to use as other familiar applications on your phone or laptop. Patients and providers with a basic familiarity with online apps should be able to quickly figure out how to use a telehealth application. At Buckhead Medicine, Georgia, we guide you on how to connect with simple, easy-to-follow instructions and a video to help you sign in.

QIs the quality of care the same as an in-person visit?

The quality of telemedicine as a method of healthcare delivery has been found to be a safe, cost-effective and convenient way to provide healthcare services. You enjoy nearly the same advantages of having a secure, one-on-one interaction with your doctor, while cutting out waiting time and travel time. Receiving care in the comfort of your home results in happier, more satisfied patients. 

QWhat types of conditions/problems can telehealth be suitable for?

Telemedicine—and video visits, in particular—can be used to diagnose and treat a wide range of conditions. Some of these include colds, flu, allergies, diabetes management, ear aches, skin issues, conjunctivitis (pink eye), sinus infections, urinary tract infections, migraines, nausea, vomiting, diarrhea, respiratory infections, sports injuries (like a sprained ankle), insect bites, cuts and scrapes, back pain, heartburn, etc.

Sometimes, your doctor may order additional tests (such as an X-ray) for which you will need to visit your primary health center. Other times, they may make a diagnosis on the spot and prescribe medications. At the very least, it is helpful for patients to avail of telemedicine services in Atlanta, Georgia, and later be routed to other medical services at Buckhead Medicine, if needed. For urgent conditions, always call 911.

QCan you get a prescription after a telemedicine visit?

Yes. Since prescriptions are transmitted electronically from provider to pharmacy, a doctor or other healthcare provider can definitely send a prescription to your pharmacy after a telemedicine appointment. For instances where a physical check-up may be required before prescribing medications, a doctor may call you in for an examination in order to give you a prescription.

QWhat if I need a procedure done after my telemedicine appointment?

Telemedicine is helpful in determining the urgency of a patient’s condition. If we determine, through a virtual visit, that your condition requires any sort of procedure, we will work with you to fix an appointment in-clinic for the same. Naturally, medical procedures require a one-on-one interaction with a healthcare provider, however a telehealth appointment at Buckhead Medicine, Atlanta, can get you started down the right path to receiving the intervention you need in a timely manner.

 

WHAT OUR PATIENTS ARE SAYING

LATEST BLOGS

COVID-19 Update 15: Vaccination

Dear Patient, I hope this message finds you safe and well. I wanted to give you a brief …

Coronavirus Update 14: The Next Wave of the Pandemic

I hope this update finds you healthy and safe. For many of you, including myself, COVID-19 fatigue has …

Coronavirus Update 10: Serum Antibody Testing Now Available

We are now able to perform COVID-19 serum antibody testing for IgG antibodies. This test is being performed …

FAQ

What services are provided as a part of my annual fee?
  • Same-day or next business day appointments
  • Direct access to Dr. Espinosa via his personal cell phone after hours, weekends, and holidays
  • Minimal office wait times
  • Longer, more comprehensive appointments
  • House Calls (requires additional trip fee)
  • A strong focus on preventive medicine, long-term health and wellness
  • A personal professional relationship with your physician
What is the mission of Buckhead Medicine?

We strive to provide the highest quality medical care, emphasizing a comprehensive approach to prevention and disease management. We want patients to be completely satisfied with every aspect of their care.

Where is your office and are you on the medical staff of a local hospital?

Yes, Dr. Espinosa’s office is in Buckhead, a suburb of Atlanta. He is on the medical staff of Piedmont Hospital in Atlanta, Georgia and Northside Hospital in Atlanta, Georgia. If you require hospitalization, Dr. Espinosa will coordinate your patient care by working with the hospital based physicians. He will also make periodic hospital visits during your hospitalization.

Who will cover for you when you are not available?

On infrequent occasions when Dr. Espinosa is out of town or otherwise unavailable, he will have another qualified physician cover for him. Even while out of town, Dr. Espinosa will generally be available by phone to his patients and to his covering physicians. For practical reasons, we reserve the right to designate another qualified physician to perform any and all services should the need arise.

Do you accept insurance?

Commercial Insurance and Medicare:
Buckhead Medicine is an In-Network provider for Blue Cross Blue Shield PPO, Aetna, Coventry, Humana, Cigna, Tricare and United Healthcare. Our practice fully participates in the Medicare program. Buckhead Medicine accepts all other insurance as an Out-of-Network provider. We, however, do not participate in the Medicaid program. Regardless of your plan, we will bill your insurance for all covered services. It is our intention that no insurance-covered medical services are included in your annual fee.

HMO and Medicare HMO:
We do not participate in HMO programs. As such, HMO patients will not be able to join the practice until they transition to either a PPO or traditional Medicare plan.

Do I still need insurance if I enroll with you?

Yes. Personalized medical practices do not take the place of general health insurance coverage. Buckhead Medicine is a primary care medical practice, not a health insurance program. You are advised to continue your PPO, Medicare or other insurance program. If you are an uninsured individual and desire to enroll in the practice, we will provide you with a discounted fee schedule for office visits, tests and procedures.

What if I don't have health insurance?

For uninsured patients, Buckhead Medicine offers an uninsured patient plan. Although this plan is not insurance, it does cover for all clinic visits and any labs or tests that are performed in our office. In many cases this plan provides for significant cost savings to uninsured individuals. Please contact our office for additional details on this plan.

Will my insurance still be billed for my office visits?

Yes, we will bill your insurance company directly. The annual fee does not cover costs for regular exams or testing conducted inside or outside of the clinic. These costs are billed to your insurance provider in the same manner that traditional practices bill insurers.

Is there a co-payment?

If you have commercial insurance, we will collect the co-payment at the time of service. Medicare patients usually do not require a co-payment.

Do you bill Medicare for the annual fee?

No. The annual fee is not covered by Medicare. The fee only includes services that are not covered by Medicare and, as such, cannot be paid for or reimbursed by Medicare. We will bill Medicare for your sick visits and for any additional services performed at this practice that are covered by Medicare.

Will my commercial insurance reimburse my annual fee?

No, commercial insurance does not typically reimburse for the annual fee. However, some Flexible Spending Account and Health Savings Account plans may pay for all or part of the annual fee. In addition, some insurance plans allow the concierge fee to apply towards the annual deductible. Members are advised to consult their human resources representative at their place of employment.

Is the annual fee tax deductible?

In many cases the annual fee is a tax deductible healthcare expense. Patients are advised to consult with their tax consultant to clarify qualification in their particular circumstance.

Does the annual fee cover lab, x-ray, specialist fees and hospitalization?

Services such as labs, x-ray, specialty visits or hospitalizations are covered based on coverage determined by your insurance plan.

Are there age limits?

Dr. Espinosa is an Internal Medicine physician. His specialty is Adult medicine. Dr. Espinosa is trained to manage acute and chronic medical illnesses among adults. As such, the practice is limited to patients 17 years of age and older.

What if I have an emergency?

If you have a life threatening emergency, call 911 immediately. After you call 911, please call Dr. Espinosa. He will contact the hospital and notify the emergency room of your tentative arrival. In addition, Dr. Espinosa will provide the emergency room with pertinent medical history information

How far in advance do I need to book an appointment?

Dr. Espinosa is committed to providing his patients with easy access to care. All urgent visits will be accommodated either same day or next day, placing the greatest priority on the sickest patients. Annual physical exams will be booked 1 to 2 weeks in advance.

What do I do if I become ill while traveling or away on an extended vacation?

Call 911 if you have a life threatening emergency. Then call Dr. Espinosa. Call Dr. Espinosa first if the problem is minor. With the exception of a few controlled substances, most prescriptions can be ordered anywhere in the country. If necessary, it may be possible for Dr. Espinosa to find you a resource in your area. If you seek care at an emergency room or urgent care center out of our area, we request that you have the doctor seeing you call Dr. Espinosa for coordination. Dr. Espinosa will be readily available by phone for consultation with you and/or other health care personnel. If you should require hospitalization while away, at your request, Dr. Espinosa will establish phone communication with you and your attending physician(s) to ensure continuity of care.

Do you make house calls?

House calls will be available to Buckhead Medicine members, within a limited radius from the clinic. These will be done as deemed appropriate by Dr. Espinosa on a case-by-case basis. Home visits will be billed to your insurance provider similar to an office visit. A separate trip fee is required for house calls.

What if I need to see a specialist or a surgeon?

Of course, Buckhead Medicine patients are free to see any specialist they wish. We are available to help you decide what specialists to see and to coordinate such consultations. Patients may frequently request for “doctors in my area”, and we can accommodate this. We will ensure that the most appropriate resources are used, the earliest arrangements are made, and your applicable medical information is sent in advance of your specialist visit.

What about the cost of prescription medications?

The cost of prescription medications are the patient’s responsibility and in most cases should be covered by their insurance plans. We have expertise in assisting patients in purchasing medications in the most cost effective manner.

Will I be required to pay my annual fee even if I do not use your services?

Yes. Paying your annual fee allows you to be a member of the practice whether you are sick or well. We encourage our patients to utilize the amenities offered such as wellness consultations and emails for appropriate non-urgent health related questions, regardless of your state of health.

Your Chat will diaplay here...